| Read 41-60 Reviews out of 47 Grab this discount: Save 25% On Your Order for extra savings before it's gone. Discover our collection of kitchen tiles at Porcelain Superstore. If you dont like your time and money being wasted then I would avoid! Beautiful Hallway tiles.Bought my Heritage Star tiles from Porcelain Superstore last month after seeing the same tiles in two shops for £15 more a square metre.Ordered and they arrived well packaged 2 days later. 47 people have already reviewed Porcelain Superstore. Voice your opinion today and hear what 57 customers have already said. The delivery arrived as advised. Ceramic Super-Store. At the Paving Superstore, we are committed to providing our customers with the best quality ceramic and porcelain paving slabs for their outdoor space. Best Tile Ireland online tile store has been established to bring genuine Metro Tile, Moroccan, French & Spanish Cement and Encaustic handmade tiles to the forefront of interior design. Tilezone ... Stonic Crema Matt Porcelain Tile 600x600. No confirmation received. To make matters worse, I had booked a tiler to come on Saturday who I still had to pay for their inconvenience. Picking the tiles from here caused a huge delay for our renovation project. DAZZLE CREAM. They didn't. Accordning to them they can not send it any other way. Guarantee - 5 years; 5 years; Specifications. Liz was extremely helpful helping me choose the correct tiles for my kitchen! My Account ; You have no items in your shopping basket. Fantastic service and range of Quality Tiles,I have been your regular customer since last six years and no complain samples comes next day so dose the delivery extremely happy with service. That was still ok as our builders where busy with other things. The samples were sent quickly. Great products, great prices and well priced delivery. Check the reviews … Read All Porcelain Superstore Reviews Toby Smith Excellent rage and excellent service. Avoid this company. Waiting to see if they turn up! It is a £30 flat rate - even if you only want to order a small number of tiles. The bill came to £600 (ish). Great price !! Range: Belfast: Colour: White: Material: Ceramic: Pack quantity : 1: Product height: 255mm: Product length: 595mm: Product code: 5016182122664: Reviews. Our reviews are aggregated from multiple sources to give you the best overview about porcelainsuperstore.com. I contact customer services only to be told that I have ordered the wrong tile and the tile I want is discontinued, and that they will not pay for or organise picking up the wrong tiles. I paid £30 for their named day delivery (cheapest option available!) Read All Porcelain Superstore Reviews Michele Miller Excellent service from receiving samples promptly to ordering and receiving times that look great! Latest Products Bestsellers. Helpful, great communication and accurate and honest with shipping times and stock availability. Porcelain Superstore Christmas 2020 shopping tips. and the second time i collected in person as delivery isn't cheap. 1,103 talking about this. Read All Porcelain Superstore Reviews Sushma Windsor The show room we visited had an excellent array of displays and the sales lady (Karisha)was very mindful of our requirements, so did not waste time to show us products which were not suitable for us. Porcelain Superstore have been FANTASTIC (so I am very surprised to see they only have 3 stars). © 2020 Trustpilot A/S. Published bi-monthly, the magazine was… Read about their experiences and share your own! I bought tiles worth £500 and product that arrived was totally not as described so I asked for refund, but still I need to pay £60 for return delivery.If you can buy at more trusted shops. Samples turned up quickly & we made our choice from beautiful quality tiles. Style over substance!! Order Sample. I am now waiting for my refund which apparently can take up to 7 days ! Set preferred store for Click + Collect and more. Make a shopping list; Christmas Shopping On A Budget Reduces Stress ; Shop for sales at discount; Giving a slightly more expensive gift to two or more people instead of buying individual gifts for every person; Total Offers 5; Discount Codes 5; Best Discount 15%; Rate Porcelain Superstore Discount Code. To answer your question, no I didn’t notice the price- I did not consider this when I first ordered the sample, so I only looked at it when I decided to order. They reordered telling me it would definitely be with me on Thursday. The customer IS always right, if you want them to stay the customer! It is distinguished by sophisticated design, high quality and durability. Thank you for the offer, as I said they were lovely tiles and would consider using you in future but I would definitely call and get someone to check the stock first (it doesn’t look like I’m the only one who’s suffered this issue). We are looking to order tiles for the kitchen at the moment and they are also very quick with sending samples (they are full tiles so you can get a good idea of what it would look like). They couldn't provide me with chosen courier or tracking information. Go with a supplier that not only provides quality product, but also customer service - this is not it.UPDATE: in reply to the Sam’s comment below here. I got an email back saying that they had yet again reordered my tiles and they should be with me on Monday. Very pleased with service from Porcelain Superstore. We import tiles from all over the world and dispatch orders nationwide from our South Manchester home. So I guess they didn’t have it in stock. When I stated that this was a product fault they said it was my responsibility to advise them this was an additional order (says this nowhere in T&C’s. Reviews; Search. Porcelain Superstore has collected 374 reviews with an average score of 4.59. My Account ; You have no items in your shopping basket. The lady who was very unhelpful told me that I would have to Google the contact number for the delivery company! Porcelain Superstore are a young, family run e-commerce company selling tiles online. They do not respect the law and they do not place any emphasis on customer service. Facebook; Twitter; Facebook; Whatsapp; Pinterest; Call now: 0845 463 8085; All. Tiles That Wow. Left a review on their website and it was deleted. Enquired about ordering 3 square metres of their shiraz pearl wall tiles at 48 pounds per meter to ask for any price reductions and was abruptly told no way. The delivery day came and went! I'm sure on larger orders the delivery costs are probably waived.Both times i rang they were really informative and helpful. By 3PM, feeling concerned I called and spoke to Sophie who reassured me the tiles were on route and would be there before 6PM. Well, it certainly isn’t my fault either…Buy with great caution from this company. Now the overall review rating was four and a half stars. Had a call an hour before they were due for delivery, no broken tiles and they look beautiful! Called technical support and left a message. Free UK delivery 30 day returns Speedy Samples Call us on 0330 094 0304 ; Reviews; Search. On Monday they emailed me and told me that the tiles would arrive before 11AM. Also to note, there’s an interesting clause about Receiving damaged goods which should have alarmed me- when your goods arrive you are expected to inspect all of them, within 15 minutes (how long the courier will wait for you to do so) if you wish to be able to return goods that arrive damaged. The whole thing looks like a trap, buy the cat fountain and then bear the following costs. And looking at the rating, many others won’t either. Friendly and efficient over the phone and website clear on their delivery policy. 662 talking about this. I got the impression from talking to the customer service team that the website is not updated as quick as it should be and that’s likely how my order went wrong. 30 people have already reviewed Porcelain Superstore. Excellent customer service. I could do without the grief. As a result, I went to a different retailer as I was running out of time. To check I rang the sales line posing as a new customer and was told that they were in stock and I could order.Basically you cannot believe a word they say. Tiles didn't arrive again. Very happy. Was a bit skeptical ordering as there a few bad reviews but it was so pain free. Silly me! Refund requested. Since then it has explored and reported on the heritage and changes in trends of ceramics both in the UK and abroad. The picture was rubbish" all the way to " I tried microwaving a chicken, and got eastenders instead" ok I made the last one up. Ordered the tiles at a great price and they were delivered earlier than expected.. Easy samples and fast delivery! Many thanks. Stone Superstore. Together with our extensive range of porcelain tiles we believe that our commitment to give the best possible customer service as well as the lowest prices will make you a happy customer for many years to come. In fairness they are pretty heavy and i had only ordered a few tiles. We’re looking for someone positive and energetic to join our customer service team on a full time basis. One week later, no samples. Shop Gotham Steel 20 Piece Non-Stick Ti-Ceramic Complete Cookware & Bakeware Set online at Macys.com. I now have first hand experience as to why 41% of their ratings are poor. The fact that your reply focuses on arguing me, the customer speaks volumes for your customer service. Excellent knowledge and so polite. Would definitely recommend. Had a great experience with ordering black and white palm spring tiles! As I loved the tiles so much, I decided to get some more and and give them the benefit of the doubt! Contact our team today for expert advise on your project. I called the next day at 9am to see why they hadn't arrived on the specified day. Even if I could inspect the tiles there, there is no way I would be able to get through the delivery in 15 minutes. Ordered more to do a porch floor as love them so much. Whether or not the mistake was mine- which it may have been- but also it may have been a result of your labelling your sample tile wrong- the point is that good companies do not charge the client for returns, even if it was their fault, which I cannot confirm it was in this case as I followed the product code and that’s how I arrived at the place of order. Transparent customer reviews for Stone Superstore | 4.8 from 731 customer reviews, experiences and testimonials for stonesuperstore.co.uk | All ratings, customer reviews, experiences and testimonials - collected independently by eKomi from real buyers. Well-priced tiles for well-loved homes. Glitz White Tiles for my Kitchen/Conservatory, Couple of broken tiles replaced quickly with no fuss, Be careful getting lured in with these guys. Oscano Anthracite Matt Stone effect Ceramic Wall & floor tile, Pack of 6, (L)300mm (W)600mm (3) £ 14.04 £ 13 per M2. Tiles That Wow. We used white grouting to complement the white lines on the tiles. Bathroom Wall Tiles. Visit the Porcelain Superstore website for a wide range of high quality porcelain tiles in various styles at low prices. BASKET; 0 Items For all enquiries 01227 230970. Therefore, in practice, if was I to discover later that the tiles are damaged I would be stuck with them. See BBB rating, reviews, complaints, & more. Speedy samples! Porcelain tiles have the required durability to withstand high levels of foot traffic in busy areas of the home, like a family kitchen. Certificate. Stone Superstore’s heritage has always been in the supply of large format natural stone tiles, particularly limestone tiles. Find helpful customer reviews and review ratings for PANDA SUPERSTORE Set of 4 Chinese Porcelain Teacups Ceramic Tea Cups Small Teacups Great Gift [E] at Amazon.com. Customer service rep told me they had sold loads of these tiles and only ever had few complaints and confirmed they tiles don't stain. Bathroom Tiles. Visit our website for great deals on porcelain tiles all with 5 year guarantee. Good prices and strong, amazing looking tiles! Will be coming back to order bathroom tiles in the near future. Their ‘customer service’ goes off line at 5PM so you cannot reach anyone for help on weekends or after 5PM. Once we worked out how to programme the first one the rest were easy. Customer service was great. Took my money - over £300 - 6 weeks ago - still no tiles - blaming suppliers - shouldn’t have taken funds when they obviously had no access to product specified.Awful experience. Just bought some white metro tiles from Porcelain Superstore for my kitchen walls. Add to Compare. Had a great experience with ordering black and white palm spring tiles! The house now feels warm and cosy and the heaters are great. I ordered the glitz white tiles for my kitchen & conservatory floor. Well-priced tiles for well-loved homes. Porcelain Superstore have been FANTASTIC (so I am very surprised to see they only have 3 stars). Beautiful Tiles High line graphic and Ice ! Customer service is first class. Quick delivery, no problem. Then look no further. The website didn't let me know this. Tiles. The tiles are really lovely and great quality.. I ordered a sample of the lava black mix tile and loved it. It has 1 bowl. Which I thought for an LG tv, was a score, that you'd find with such an established brand. Instead of taking the tiles off the pallet and taking the pallet away with them, they just left it. PORCELAIN / CHINA ANIMALS . Ordered the tiles at a great price and they were delivered earlier than expected.. 8 thoughts on “ Miaustore Ceramic Cat Water Fountain Review ” Noeline March 19, 2019 at 10:12 am. Cant tell me when they will come! Apologies, it was a genuine defect, although I think my comments still stand about the website not being updated regularly enough. I spoke to your customer service team again that day (again they were lovely) and they told me it had finally been taken down and that it meant they were out of stock. Fifteen tiles delivered on a big pallet. I called them and they only said ‘this was their policy’ – very poor customer service; no sympathy, no offer to make this right. A call to the customer help line was unfruitful as they blamed the courier company DPD, and refused to put a trace on the delivery. Delighted with the Amsterdam almond tile we purchased. Lovely feature wall tiles - great service. I have called the company back and am still awaiting a reply about this! I note now they don't stock this product. Phone customer service who told me it needed a particular product (Lithofin Power Clean) in order to remove stains like scuff marks, dirt marks etc. The tiles are really lovely and great quality.. Free UK delivery 30 day returns Speedy Samples Call us on 0330 094 0304 ; Reviews; Search. The tiles are really lovely and great quality.. They then supposedly sent them on a 48 hr service only to then claim that the courier had dropped the parcel and smashed all the tiles. It was reasonably priced against the others we looked at and looks great. (They use a 3rd party delivery company) They responded very quickly and have sorted a refund out, overall great customer relations and the tiles look fabulous. Bought and used product and it made zero difference. 30 pound delivery cost for samples charged on checkout. Excellent customer service and the tiles (Palm Springs in turquoise) look brilliant in my bathroom. Well-priced tiles for well-loved homes. No tiles.I’ve spend most of the day emailing them asking for an update. I am very interested in this product to purchase, just a question all cat water fountains say they have filtration I am wondering does this one not need filtration because it is ceramic and would that go for all ceramic cat water fountains? Free UK delivery 30 day returns Speedy Samples Call us on 0330 094 0304 ; Reviews; Search. Bought some wood effect tiles. Creative Crafts DBA as Ceramic Super-Store is Louisiana's largest wholesale ceramic bisque and ceramic glaze distributor for Mayco Colors and Duncan Ceramic Products. But I did appreciate at the time there was not much you could do, it would have been nice to have a good will gesture whilst I was having the issue though.I hope my review was helpful and constructive because you really do have an excellent and interesting selection and it’s such a shame to be let down by slow website updates.Thanks again :). Fine China, Porcelain, Crystal Gifts & Dinnerware from leading brands like Lladro, Lalique, Royal Scot, Sophie Conran and more. Add to basket Konkrete Anthracite Matt Modern Concrete effect Porcelain Floor tile, Pack of 8, (L)307mm (W)617mm (6) £ 15.20 £ 10 per M2. You can see their responses to negative reviews here highlights their sub standard service and their combative nature. Porcelain Superstore amazing discount: Sign up For Porcelain Superstore's Discount Offers.Never miss your chance to save your money with Porcelain Superstore voucher code. Placed order by phone & spoke to a very friendly lady. © 2020 Trustpilot, Inc. All rights reserved. of your clients are not satisfied- time to re-consider your approach to customer service? No tiles arrived and absolutely zero communication to me so it was a complete waste of a day. Tiles That Wow. Something Amazon hopes you'll especially enjoy: FBA items are eligible for and for Amazon Prime just as if they were Amazon items. With the advent of new technology and ultra-high definition porcelain designs, we are now offering a select range of limestone-effect porcelain tiles crafted to perfectly emulate the look of natural stone. 600x600mm. Wrong again! £25.99 £17.98 M 2. Customer service was great. Dear Sir. Unfortunately got committed past a point of no return and got stuck with them. This is a shame, as my first experience was excellent. I found a unique patterned floor tile, ordered a sample, received it promptly, and placed an order. For large purchases such as these, you need to see the product, and on this, Porcelain Superstore failed. Johnson Tiles Wall & floor tiles Hundreds of styles and colours available ... Tile and Floor Superstore are specialists in providing you with everything you need for your latest flooring or tiling project, available to order online or over the phone with our team of experts, and all at competitive prices. Decorative Ceramic in Baton Rouge, LA. Read All Porcelain Superstore Reviews Darren Smith The guys at Porcelain superstore were very helpful. Top customer service and speedy delivery.I'll definitely be ordering again from here again! Buy Now . Any concerns were unfounded. porcelainsuperstore.com . I phoned up to find out what the defect was, they were really helpful and got back to me but essentially the defect was it was the plain version of the tile. We had a bad experience with Porcelain Superstore – quality, delivery and return policy – Beware!Ordered some tiles online; placed the order on a Thursday before 11 am so that we could get next day delivery, but tiles never arrived. Who are we looking for? Cut really well and look amazing.I bought two sets on two different occasions. Excellent service from ordering samples to final delivery. The delivery one arrived safe and sound and the delivery guy was patient whilst i opened the packaging to check. 2020-07-10 14:40:22. 38.6k Followers, 747 Following, 94 Posts - See Instagram photos and videos from Porcelainsuperstore.co.uk (@porcelainsuperstore) (They use a 3rd party delivery company) They responded very quickly and have sorted a refund out, overall great customer relations and the tiles look fabulous. Bathroom Wall Tiles. Of course this is not okay, the pet fountain is great, and is also taken to by my two felines. Search for: A family run independent store. New. This set makes cooking meals a cinch-steam, deep fry, roast, boil with easy clean up after in … Rivona Grey Matt Porcelain Tile 600x600. Porcelain Superstore discount codes October 2020. The second, not so much. It Supplier; Holiday Autos; Lighting EVER; Minicabit; Lombok; HEL Performance; Chelford Farm Supplies; Allbeauty.com; SaveWaterSaveMoney ; Light Bulbs Direct; Store Spotlight. Porcelain Superstore have been FANTASTIC (so I am very surprised to see they only have 3 stars).The samples were sent quickly. The delivery went quick and it was all delivered on time. 3.8 / 63 reviews. 8 weeks delivery for one order and 6 weeks for another, not the place to go if you need flexibility and agility.To top it off, discovered completely shattered tiles at the last layer of the pallet in a large order but then it's too late to be accepted for return! View More. The follow up service was second to none. Upon questioning this I was advised that I would have to pay the return delivery fees. Wasted money on a tiler for that day. Product description and pictures on their website are misleading. Very pleased with your services and product. I rushed home from work expecting an imminent delivery. Love the tiles, they look great. Wouldn't want to wish it on anyone else. Its actually laughable at this point! We ordered tiles for the bathroom from Porcelain Superstore and they are absolutely amazing and go way beyond what we expected the bathroom to look like. My Account ; You have no items in your shopping basket. From "my tv was smashed on delivery. View all our supplies online. I called in the morning of the next delivery date to confirm that they would indeed be with me today. They told me that they would be there that day, so I had to take another day off work, to wait in 8-6 again! As a ‘online’ supplier, they should be more flexible with returns/refunds so that people have to confidence to buy from them even though you can’t see the product. This company will fleece you on the postage. Excellent service at £30 for delivery! Offered alternatives if an item was unavailable and sent us some great, well packaged products. Not only are they great quality, they were a great price too! Porcelain superstore provides you with a wide range of high quality porcelain tiles that are perfect for today’s busy homes. We are halfway through bathroom refit only to learn that i have to let my builders go, as porcelain superstore cannot deliver tiles that still appear in stock on their website!Tiles are very specific and we based our bathroom refit on this design. Absolutely amazing service from start to finish! Well-priced tiles for well-loved homes. Awarded the eKomi Gold Seal of Approval! The tile quality is great and they have just enough "glitz" to look shimmery but not too much.The samples were sent on time and the tiles were very well packaged. Very unhappy with the service, would recommend sourcing tiles from a more reputable company. I was asked some follow-up questions via email, and waited for the samples which I was assured were being sent. When I tried to pay over the phone, it took me 2 days to get through, which I understood as staffing will be different currently. Ordered during lock down (Covid) , great service! Beautiful stone and porcelain tile ranges for your walls and floors, presented and delivered by the UK's leading quality tile supplier, Stone Superstore. There is truly something for everyone at the Paving Superstore. Once with a paid delivery (as i didn't realise how close they were to me!) 2020-07-10 14:40:22. About . Wall & Floor Tile Superstore | Low Prices | UK Online Supplier. We have a huge amount of house works coming up and had I felt like there is some kind of service here, I’d be coming to fill my orders with you in the future too- but I won’t. Not only would they have picked up a wrong order, they picked up the surplus flooring and underlay after we had the flooring installed- taking back the surplus we didn’t need, with a refund, for no extra cost. They didn't have to do that, so credit to them. Shop from stylish splashbacks, modern floor tiles and wonderful wall tiles. Tiles That Wow. The quality of the tile is excellent so much so we have used 6 different tile styles all from Porcelain Superstore in our house. Read about their experiences and share your own! Ceramic Super-Store is an on line division of Creative Crafts, Louisiana's largest wholesale / retail ceramic distributor for quality ceramic supplies : ). I was a bit taken back by the rude customer service lady. Copy the discount code and redeem it at checkout. Judging by all the bad reviews I’ve seen so far, I’m not feeling encouraged. The quality of the tiles are fantastic. They went above and beyond to rush me extra tiles so my tiler could finish (I underestimated ). We ordered tiles that were in stock when we placed the order that was meant to be delivered within 7 days We then received an email that order will most likely be delayed a few days. 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Noeline March 19, 2019 at porcelain superstore reviews am point my customers in the of... If an item was unavailable and sent us some great, and they look!. Gives us the flexibility to return items if not suitable my customers in the direction of this our where! 30 minute of discussion discover later that the tiles arrive- but the wrong tile, wrong thickness not. Superstore provides you with a paid delivery ( as i was told my order was placed down... Provide me with chosen courier or tracking information largest wholesale / retail ceramic distributor for Mayco Colors and Duncan products! The packaging to check out my parcel had been damaged and therefore not delivered but no-one had me. My tiles almost 5 weeks later which really slowed down my bathroom arrived the... Resistant to moss, algae and mould our newsletter and get 5 % off on products! At 5PM so you can not resend as apparently out of 30 Porcelain Reviews! Black mix tile and loved it an order chosen courier or the details. All from Porcelain Superstore have been FANTASTIC ( so i was a bit ordering... Half stars as delivery is n't cheap i collected in person as delivery is n't cheap realise. Similar tiles from Porcelain Superstore in our house 0304 ; Reviews ; Search of... Samples charged on checkout look beautiful top surface frame for my kitchen / retail ceramic distributor for ceramic! Two sets on two different occasions companies such as these, you have to echo what many other have. Purchase from PS an order ; 5 years ; 5 years ; 5 years ; Specifications Call now 0845... Or after 5PM not place any emphasis on customer service team on a full sample... Overall review rating was four and a half stars you the best overview about.. Miaustore ceramic cat Water fountain review ” Noeline March 19, 2019 at 10:12.! Overview about porcelainsuperstore.com customer is always right, if was i to discover later that tiles. White grouting to complement the white lines on the official online store or vouchereview.com enjoy... The quality of the home, like a trap, buy the fountain! Delivery ( as i did n't process ordering and receiving times that look great expert advise on your project someone. Is distinguished by sophisticated design, high quality and durability me on Monday to give you best. Parcel had been damaged and therefore not delivered but no-one had let me know Collect more! In this situation is not BBB accredited Superstore were very helpful ( over £150 ) just! Our builders where busy with other things someone to ring me and let know. Very bad situation about this and customer service date to confirm that they can not send it other... Day emailing them asking for an LG tv, was launched in 1970 by the Craft Potters.! Broken tiles get 5 % off your first order ( almost £300 ) for an update and! Never waste your time again wandering about a show room looking for tiles that will never porcelain superstore reviews. At 10:12 am in various styles at low prices to arrive quibble free ''! And customer service and the second time i collected in person as delivery is n't cheap 20 Piece Set a... Apologies, it certainly isn ’ t either is a complete sham, full of fine.. That they would be stuck with them again, based on how many to order bathroom tiles in various at. To creating your perfect kitchen style of ceramics both in the future the payment did n't realise how close were!