Shop Fender guitars, basses, amplifiers, audio equipment, accessories, apparel and more. I said that the 2 weeks is if you do not put insurance on it. Sweetwater's campus includes its corporate offices and distribution center, along with recording studios, two performance venues, a music academy, a retail store, and numerous customer and employee amenities. I feel embarrassed and disrespected and I cant say that I would ever return to your store or suggest your company to any of my friends. Beyond $1000 will be paid with a check or Guitar Center Visa® Prepaid Card. Guitar Center Corporate Headquarters Manage two national divisions, GC Rentals and GC Repairs, for 298 stores across 24 districts. Media Inquiries: [email protected] Find out what works well at Guitar Center from the people who know best. Tampa Guitar Center Jennifer Bleck at GS on Halsted in Chicago is the best. Then he acted like he was doing me a favor when he let me upgrade to a $700 amp. I sent an inquiry about dropping the price of the Sterling Audio ST66 tube mic to $100 for purchase still haven't heard back from the store and it's been 3 days. This year I got screwed over. There was tape around the top so i cut it. Went to Guitar Center (or as we call it , Guitarget). We aim to provide great customer service. Saturday 12/5, 9AM - 12PM in all stores. Worn through to knuckle in 5 positions and nearly in 20 more. Beyond $1000 will be paid with a check or Guitar Center Visa® Prepaid Card. Prior to joining Guitar Center, Mr. Pendleton an associate and later shareholder in the Corporate & Securities practice group of Jenkens & Gilchrist, P.C. Guitar Center Headquarters Phone Number: 855-770-3373. I have a 14 year old Martin OM and a Gibson 229ES all from them. I've been looking to add a keyboard to my collection. Credit to Paul for his response but I'm holding back even calling Guitar Center about any merchandise. Neck bowed and twisted. As I feared, it didn't work so whoever the person is that supposedly inspected it at the "factory" must be a monkey or moron. The results: I have bought many guitars,amps, pedals, cords, strings, picks, accustic Guitars, & ext. I asked that he remind his © 2015 eCorporateOffices.com All rights reserved. great no problem got a new one. Last time i put a new guitar on layaway and when i went to pick it up they switched it with a scratched up demo model. staff that when purchasing by phone that they recognize that they are our eyes. They took three days just to ship an online order, didn't send an email confirmation with tracking number, and I had to call them and wait a long time for them to tell me it finally shipped. If you like noise its awesome, music blaring out of offices, people usually playing guitar or drumming on something. Described bass and its' problems. well the snare i got in has a batter head on the bottom and the rim was barely even on this means that an employee stole the head off my snare and replaced it with a pacific head. I ask very specific questions and I make it clear that I rely on the salesperson to accurately describe the instruments. Westlake Village CA 91362 Guitar Center corporate phone number: 1 (818) 735-8800 Average Rating and Total Reviews I asked that he explain to his staff that we are customers, not marks. Guitar Center Headquarters Address: Guitar Center Corporate Office, 5795 Lindero Canyon Rd., Westlake Village, CA 91362. Guitar Center, Inc Corporate Office & Headquarters 5795 Lindero Canyon Rd. I would not buy a pick from these wolves, help what help, Why buy a Fender there, soon they will be at 7-11 and Walmart , Best Buy already has them what next. Sell us your gear and get paid up to $1000 cash* Trade it in Dec. 3 thru Dec. 9, and get 15% off new gear up to $1000, in addition to your trade credit as part of our Trade In Trade Up event. Guitar Center is headquartered in Westlake Village, CA and has 1 office location across 1 country. ), top to bottom, every nook and cranny. Guitar Center is an international retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment. Note: This is not to be used to contact Guitar Center, Inc Corporate Offices nor is this site affiliated with them in any way. Westlake Village CA 91362 Guitar Center, Inc corporate phone number: (818) 735-8800 Average Rating and Total Reviews This is an update to my comments of 6/26. Sell us your gear and get paid up to $1000 cash* Trade it in Dec. 3 thru Dec. 9, and get 15% off new gear up to $1000, in addition to your trade credit as part of our Trade In Trade Up event. Saturday 12/5, 9AM - 12PM in all stores. I cleaned the bass (took over 5 hours because the grease had permeated mechanical parts), fixed the truss rod, corrected the neck and fixed the electronics and pickup. I stopped dealing with GC for 3 years due to this nonsense before I will not be dealing with them ever again due to there sorry customer service and being double faced about things. from October 1997 to July 2005. See the full list at Craft. * They kept my insurance money that should have been past on to the new amp. I was prepared to remove the copper staples but found that they had already been pulled. At the price I could live much of the physical damage but these were specific points that I questioned and was lied to. Thanks a âlot GC. Once again Guitar center people giving incorrect information to it's customers. Both stores wouldn't open another one (even though they had it in stock) and basically let me walk out. When I asked about the warranty , he said that I would have to contact the manufacturing company to have it replaced. I paid cash (debit). sounds like a great case for the District Attourney to take a look at.. Beyond $1000 will be paid with a check or Guitar Center Visa® Prepaid Card. Great price - so I asked extra questions. i dont understand how u can run a legit business and not keep ur return customers happy. Discover more about Guitar Center Its headquarters is in Westlake Village, California.. I waited and when he was finished I began to ask him my questions. If I were to return it I'd be out about $20 and my time and I would have given them a bass in the condition that it should have been in the first place. Find 44 listings related to Petsmart Corporate Office in New York on YP.com. Stupid me! Saturday 12/5, 9AM - 12PM in all stores. I said no-thanks, send me a new in box amp. I was in the market to buy a Yamaha P155 keyboard. And If the insurance has me taking amps back to Marshall myself why would I pay for it? In the past having gotten taken on several guitars(uugghh never again from you thieves) but now twice from the repair dept. -- No one should be treated like this because its the people like me, with many years of repetitive business that allow you to keep your doors open. Westlake Village, CA 91362 USA Corporate Phone Number: 1-818-735-8800 Fax Number: 1-866-498-7874 I've purchased 3 basses from 3 different Guitar Center stores in the last 2 months (all by phone). The utter lack of self-respect, to send ANY instrument out in this condition, is stunning and sad. So far the amp works but selling an open box item as new with a warranty is not ethical. in the pic the snare has a clear resonater head on the bottom. I bought the 2 year extra insurance on it because I was told that if anything would happen to my Guitar or Amp it would be replaced (not fixed. I buy instruments, mostly basses, that I fix and resell. Connect with your favorite people. He said UPS, 3-5 days. Just remember there are other companies online that are much better. Now I have spoken with assistant managers they said they will give a full credit for the addictive drums only if I was to purchase something that is much more expensive. Not one in site. I went to purchase some drum software that works with audio files NOT MIDI!! Now i have to pay someone to check out the amp or go though the hassle of trying to get another amp. A little fret wear turned out to be a recent, incompetent, fret job. So on my way from work I decided to stop and see what GS had for sale. I went on line, and sure enough all three credit reporting agencies gave me a score of 700+. only 75 made of Martin 00-28ECS Crossroad. It is the largest company of its kind in the United States, with 269 locations. The company did love to promote from within, which provided me the opportunity to hone in on Human Resources and figure out what I loved most. They lied. I said ok knowing that they were wrong & asked to speak to another manager.It turns out He was the same guy that told the other man to have me sign a paper agreeing on me taking it back. When physically in the store I've been treated reasonably, although once a bit like an outcast when it became clear that I was there to return something purchased from another store. Peavey T40 described accurately, except for fret wear. Also, service was deplorable (good luck on getting someone to help you, let alone a "salesman" (really just an order taker) who knew much about the product (I knew more about the keyboard even though I'm a novice). Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. And told me to sign a paper. The manager apologized and explained he was busy but would take care of it.----- With my experience in sales I know that great customer service goes a long way. i saved a pic on my pc so my bro who buys at gc would see what i was getting. Truss rod frozen. I have been a customer for 16 years. For Seth Kellogg, a repair tech at Guitar Center in Boston, Mass., who has played bass and guitar for more than 20 years, gig leave was a big reason for choosing Guitar Center. I asked what was up with that ,were they just sold out or what? On-line requests are ignored. GC online said that I had 30 days (its printed on the item selector) to return the item, but after I received the item and realized it didn't work. i purchased a used snare drum after being robbed for ground shipping i recieved my item but the item i recieved was not the item i purchased. I probably purchase more of a product than I needed but for the price, I couldn't pass it up. The salesman said they didn't have any in stock but wanted to sell me the "beat-up" demo floor model as new. Why would I buy some more useless insurance that you almost had me mailing the Amp back to Marshall? i called the new mexico store and asked about it and the ops manager told me that i basically didnt know what i was talking about and hung up on me after not letting me finish my sentance. I looked around for a while and I saw a sales rep and had some questions. Now what special powers does this kid have that tells him what I could afford. 'Good action' to Chris meant 7/16" at fret #8 and 1/4" at #18. GC should upgrade their personnel or they will be become another Circuit City (or in other words another Amazon Showroom). Itâs a bad economy, my organization had to save for this new system and now we just donât have one. I will never buy anything again from Guitar Center. after doing some research, I found that Guitar Center had purchased the "Old defunked DeltaLab name and had them made and put them out on the market. I know nothing will be done to correct the situation like usual. Do not offer any personal information in your comments. I was told when I bought the amp if I was to pay extra for the insurance in case something happens that all I had to do was just take it back and Guitar Center would give me a brand new one. I've given up emailing Guitar Center stores, I call instead. I gathered my paperwork received at delivery and it stated that this is a non-returnable item. I also told the sales person I have steven slate triggers. it shouldnt cost that much to ship a snare and hi hat cymbals. My organization had to stay calm as they treated me like i afford! Who know best return customers happy the Office if you like noise its awesome, music blaring of! 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