You can also experience issues with unresponsive screen when you use a device in wet conditions or the phone gets wet. Device Firmware Update or DFU is a state when your iDevice is active but is no longer able to accept inputs from you, and neither does it show anything on the screen, not even the Apple logo. The solutions explained in this section are general and do not require any technical knowledge. When it stops working, it means that your main line of communication is cut off from the world. If the iPhone screen is still not responding, you may try to delete and reinstall the app. Q1. You should also set your iPhone to turn off the display when you are not using the device – it will save both energy and will prolong the screen’s life. However, because the process erases all your data from the phone and puts it to factory default, any information or files stored on your iDevice will be gone forever. The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. Follow the on-screen instructions from there to restore your iPhone back to a former iOS version. Although highly unlikely, sometime, a faulty SIM card or conflict-prone peripherals may make your iPhone's touch screen non-responsive. Hard-press the image on the same window to check the sensitivity. Power the phone back on and see if the issue is resolved. This might interfere when you are tapping or sliding your fingers on it. Hence, if your iPhone 6 plus screen unresponsive due to Touch ID disease, then it is recommended to … Part One: Why Is My iPhone Touch Screen Not Working? If you notice that it only stops working when you’re using certain apps, then the apps may be the problem. You dropped iPhone in water/ liquid; 3. Note: If iTunes launched automatically, and an information box came up telling that you're in Recovery Mode after you put your phone in DFU Mode, you can safely ignore the message and click OK on the box. Grab a clean lint-free soft piece of cloth, preferably microfiber. This issue is one of the commons ones. If you want to get the fastest way and do not want to check the solution one by one. Put iPhone 6S Plus or Earlier In DFU Mode. If your phone's screen has become unresponsive, responds late, or responds only when touched in certain areas, removing the screen guard may fix the problem. There could be several reasons for this and depending on the root cause, the rectifying solutions may vary. You should know that having your iPhone/iPad screen not responding and having cracks on the device screen are two different things. Seen only in iPhone 6 Plus models, the term ‘Touch Disease' refers to the issue where the phones stopped responding to the touches after they fell on the floor for a couple of times, and the cables connecting to the logic board got to lose. As you use your iPhone every day, oil, dust, moisture, residue or liquid can get stuck on the screen. If your iPhone screen not working or not responding to touch and you find yourself stuck up, the solutions given in this article would help you resolve the issue and make your phone behave normally. Before moving to the advanced troubleshooting methods explained in the next part, you must try these: This is a basic solution. However, the screen guard may sometimes cause the touch screen fail to respond. Steps to Fix If Your iPhone 6s Touch Screen Is Not Responding Properly: When you have tried all steps mentioned above, however, your touchscreen is still not working. These two methods solved the problem for quite a few iPhone users. Although highly unlikely, sometime, a faulty SIM card or conflict-prone peripherals may make your iPhone's touch screen non-responsive. A cheap quality screen protector can become a strong insulator for touch detection, and your iPhone's screen may fail to recognize when or on which area it was touched. Accumulation of dirt or grease and foreign materials on the screen; 4. Don’t worry. Note: During this process, if the Apple logo appears on the screen at any point, this means your iPhone could NOT enter the DFU Mode, and you need to start all over again. Fix the iPhone Black Screen successfully while keeping your data on iPhone safe. The only solution in this situation would be to take your phone to an authorized Apple store and let the professionals do their job. Your iPad is stuck on Apple logo? Now you have three methods to solve this problem. Use a microfiber cloth or a lint-free cloth. Gently clean the surface of your iPhone's screen making sure that the pressure is not too hard. iPad restarting over and over? In the following guide, we will share with you 7 simple yet efficient solutions to fix the iPhone Xs (Max)/XR/X/8/7/6 screen not responding problem, also apply to resolve iPad screen not responding to touch issue. As soon as the screen goes black, press and hold down the. Remove any cases or screen protectors. Dry soldering of touch screen connectors; 5. Here are 12 possible ways for you to fix iPhone overheating problems with ease! 3. iPhone Stuck on Apple Logo After Reset, 5. Plugging your phone to a power outlet and leaving it alone for 20 to 30 minutes could charge it enough to fix the problem. Fortunately, there are a number of easy fixes for unresponsive screens, provided the screen is not cracked or shattered. To use dr.fone to fix unresponsive screen issue in your iPhone, you can: iPhone's screen getting unresponsive is not an uncommon issue. Connect your iPhone to your computer and install, Select iPhone/iPad Won't Turn On from the issue list on the next window. Having only a screen to interact with your iPhone, it could be quite frustrating if the iPhone touch screen not working or not responding. iPhone or iPad screen not responding to touch? On the other hand, if your phone has no screen guard, to clean the surface you can: Note: You should never use any cleaning solvents or chemicals, even in diluted form. When the screen turns black, press and hold the volume down button while continuing to hold the side button. Your iPhone display may become unresponsive due to dozens of reasons. In order to resolve the problem, you can try removing both of them, first, one at a time, and then both of them together if the issue is not fixed. Depending on the model the process may vary. Don't worry! Note: If the Apple logo appears on the screen at any point during this process, this means your iPhone could NOT enter the DFU Mode, and you need to retry. Go to Settings and select General > Tap on Accessibility and select 3D Touch. If you have downloaded and installed an app recently and noticed that your iPhone started acting up after that, it's probably the program that is the main culprit and must be removed at the earliest. It this case, just remove your protective case or screen protector, and then try touching your device screen and see if it responds. Touch screen got physically damaged; Some iPhone users who replaced their screen with non-apple screen, also reported that they f… Hold both the Home and the Top (or Side) buttons. On the next window, review the information all the boxes are populated with. Restore your iPhone data back once the process is done. If your iPhone fails to respond to your touch, it means that there is no interference, and thus no activity took place. Force Restart iPhone X, iPhone 8 and iPhone 8 Plus: Force Restart iPhone 6s and earlier, iPad or iPod touch: Sometimes third-party accessories might prevent your iPhone from responding to touch commands. Restore your iPhone in recovery mode or DFU mode may resolve iPhone touch screen problems. Place your iPhone's upper-right corner between your thumb and finger in a way that your finger is at the phone's back while your thumb is on the screen. 1. Next, gently wipe the moisture off the surface with the dry part of the cloth. All users of iPhone 6s and late can change the settings of the 3D Touch functionality that is managing the screen responsiveness. Why Is My iPhone Touch Screen Not Responding? Instead of using iTunes, you can also consider trying a different, more efficient iDevices' troubleshooting tool called dr.fone, which not only rectifies most of the iOS-related problems, it even makes the entire process quite simple and straightforward. Do not press the screen hard to avoid damage. Member of iMobie team as well as an Apple fan, love to help more users solve various types of iOS & Android related issues. Sometimes, you may need to update a specific app that freezes your screen. Touch Screen Not Working After iOS Update. However, since your iPhone fails to detect your touch at all, and a normal restart requires you to slide the slide to power off on the screen, the only option you're left with is force restart. If your iPhone dropped on a hard surface such as a floor for a couple of times, the chances are that the connection between the cords and the logic board got to lose, which is further keeping your device's screen to respond to your touches normally. Connect your iPhone to a computer, launch. If the problem is still there, you can try turning off the. Release the volume down button when … In order to resolve the problem, you can try removing both of them, first, one at a time, and then both of them together if the issue is not fixed. If your screen works after removing an accessory, try using a different socket, cable or charger. In some cases, a touch screen will stop responding properly due to built up dirt and grime or problems with the case or screen protector. Use the slider to adjust the sensitivity level > Turn 3D Touch off and on by using the slider on the top of the screen. Part Two: 8 General Solutions for iPhone Screen Unresponsive, Part Three: 6 Advanced Solutions If Your iPhone Touch Screen Is Not Working, The Solution for the iPad Stuck at Apple Logo Issue, How to Fix iPhone Black Screen Issue Successfully, Fixing the 'iPad Keeps Restarting' Issue with the Safest & Easiest Way, 11 Ways You Can Use to Fix iTunes Error 40, Full Solutions to Fix iPhone GPS not Working, 12 Possible Ways to Fix iPhone Overheating Issue. WARNING: Make sure not to press the screen too hard as doing so may damage the circuit or the entire logic board altogether, and you may end up having a physically damaged iPhone. If your iPhone is entirely non-responsive to touch, you can use a different iDevice to remove the one with the touchscreen problems. Notice that the screen remains black and nothing appears on it but iTunes still detects your phone. This article teaches you ways to solve GPS not working on iPhone 6 and other iPhones. iPhone/iPad Screen Not Responding to Touch. Follow the on-screen instructions from there to restore your iPhone to an earlier iOS. Slightly damp the cloth with plain water. Hold both buttons for five seconds. DFU Mode is almost similar to the Recovery Mode with the only difference where the latter shows the iTunes logo with a cable on your iDevice's screen. If your iPhone is acting up too and is no longer responding when you touch the screen, before contacting Apple's technical people, you can try a few fixes on your own. Hi, bought an iPhone 6 Plus on eBay. Hard-press the upper-right corner of your device's screen for a couple of seconds. How to fix iPhone overheating issue on iPhone 6/6s? You have to free up space if it has 0 bytes to fix the iPhone touch screen not working issue. Connect your iPhone to a Windows or Mac computer. You can follow the instructions below to check the available memory on your iPhone: Note: An alternate method to check the device's memory is, connect your iPhone to a Windows or Mac computer, launch iTunes, click the Phone icon from the top, check the memory from the top section of the right pane of the Summary window. Don’t worry as like other smart-phone problems, this issue also can be solved. iPhone 6 GPS not working? Step 2: Take out of the cleaning cloth and wipe the screen. Why the iPhone Touch Screen Stops Working? Then, you should dry out the device before attempting to use it again. Silent software and iOS updates often cause your device to become unresponsive, which you first notice by not being able to use touch commands. Press and hold down the Sleep/Wake button, and slide the slide to power off the bar when it appears on the screen. It is not an uncommon occurrence that iPhone or iPad screen not responding to touch, especially after updating one of your apps or the new operating system (iOS 12/11/10). It is quite easy to get an iTunes error 23 when restoring or updating your iPhone or iPad. You can remove the screen guard to see if the iPhone screen not responding to touch issue can be resolved. As we said, an interaction may be interrupted following an app or iOS update. Step 1: Gently remove the screen guard from your iPhone. It has an issue though, which was why it was sold as not working: the touchscreen randomly becomes unresponsive and the phone needs a reset to make it start working again. In fact, it refers to a case or situation that is caused in iPhone 6 or iPhone 6 Plus and leaves the iPhone unresponsive to touch. That said, adjusting the 3D Touch Sensitivity manually is yet another way you can make your phone's screen respond to your touches normally. Hold both the Side and Volume Down buttons. Now, when iPhone 11/11 Pro (Max) is not responding to touch, it is primarily due to the digitizer (touch screen) that processes the touch isn't working properly or … Go to Settings and select General > Tap on Reset and select Reset All Settings > Enter your passcode, if asked. The device is quite costly, so any issue that requires repair is automatically frustrating. Go to your iPhone home screen > Find the app > Tap and hold the app icon until it starts vibrating. This issue is one of the commons ones. It's in perfect condition and I think I got a bargain. Usually, the problem is caused when the physical part of your iPhone’s display that processes touch (called the digitizer ) stops working correctly or when your iPhone’s software stops “talking” to the hardware the way it should. Your iPhone is encountering the Red Screen of Death issue? If you do not turn find My iPhone off, then you will not be able to reset your phone back to factory settings. If you have updated to a newer iOS, downgrading back to the earlier built could fix the issue. Follow this guide to fix your iPad with simple steps. Faulty primary or secondary touch screen control IC; 6. If the iPhone X or iPhone 8 touch screen not working in iOS 11 is caused by incorrect settings when iOS update, you can try to fix this issue by resetting … Step 2. If your iPhone screen is dirty or is covered with dust particles, either or both of the two may block the direct contact of your finger's touch with it. The primary reason the touchscreen becomes unresponsive is due to a fall or multiple falls. Your iPhone 6 is experiencing a software problem. Note: If the Apple logo appears on the screen at any point during this process, this means your iPhone did NOT enter in DFU Mode, and you need to start all over again. Always use quality screen protectors as low quality ones prevent the screen from detecting the touch of your fingers. Step 1. logic board or sometimes also referred to as motherboard. If by any means your iPhone can detect your touches but responds late, you are still in luck, and the first thing you must try to fix the problem is to restart your phone. Here are ways in which you can solve the iTunes error 23 problem. Hold down the Sleep/Wake button, then swipe the slider when you see it on the screen. If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support for your iPhone or iPad. The next thing you should do is to clean the iPhone screen and your fingers. We got many questions from the iPhone owners, such as how to fix iPhone 6 Plus screen not responding or how to fix iPhone screen that won’t work. Or visit your Apple ID or iCloud Account via a web browser and remove the device there. Two Apple experts explain what to do when your iPhone touch screen is not working!First, hard reset your iPhone. Sometime, the updated version may make your iPhone act weirdly. All the cords that are spread across the device meet at a ‘rendezvous' to form a joint and this joint are further connected to the logic board of your iPhone. This article will tell you 4 ways to solve this problem. Therefore, it becomes important to keep a close eye on its usage and clean up the storage on a regular basis. If this is the case, there is little you can do as it becomes a hardware challenge and not something that can be addressed by simple tricks and how-tos. Enter and re-enter a strong password in the box that pops up. Restore your iPhone in recovery mode or DFU mode may resolve iPhone touch screen problems. Contact Our Support Team to Get Quick Solution >, Contact Our Support Team to Get Quick Solution >. Restarting an iDevice has a proven record of rectifying most of the issues. These two methods solved the problem for quite a few iPhone users. Tap Settings from Home. If you find this guide useful, share it to help more users who are bothered by the problem. An iPhone touch screen that is not responding can be a challenging problem. Yet another most common and obvious reason for your iPhone not responding could be that its battery is too low or drained out. To restart: Press and release the Volume Up button, quickly press and release the Volume Down button, press and hold down the Sleep/Wake button, and slide the slide to power off the bar when it appears. Step 3. Remember, using a wet iPhone or iPad can result in severe damages to your device and its hardware components. A good practice to prevent your iPhone screen from not responding is to keep it clean all the time. If that’s what happening with you, try restarting your phone. The MacGyver Solution has helped many users resolve the non-responsive screen issue on their iPhone, and you can give it a try as well. Use clean water to wash off any saltwater, food or filth in your device > Wipe out the phone gently. Click, When the next screen comes up, follow the shown instructions to put your iPhone in. The first thing we need to do is figure out why your iPhone touch screen. We got many questions from the iPhone owners, such as how to fix iPhone 6 Plus screen not responding or how to fix the iPhone screen that won’t work. Step 1. So, you need to clean anything and everything that might be interfering with the touch. To downgrade: Once done, you can restore your iPhone data back. Do not use the iPhone for at least 48 hours, until dry. Browser compatibility : IE/Firefox/Chrome/Opera/Safari/Maxthon/Netscape | Copyright © 2020 iSkysoft. Disconnect any Lightning or USB-C accessories. If the screen is protected with a screen guard that has become dirty, replacing it with a new, clean one would be the safest solution. Fix: iPhone/iPad Screen Not Responding to Touch – Adjust 3D Touch. Go to Apple’s App Store > Tap on the update tab and select the app you want to update > Tap on Update. 3. There are three main reasons why an iPhone 6 touch screen could be unresponsive: A specific app is crashing your iPhone 6 and making it unresponsive. Your screen is unresponsive will also unresponsive at low temperatures. Fix iPhone 6 Touch Screen Not Working due to Software Issues. If your iPhone has zero storage available, you may encounter the touch screen unresponsive issue. Fix: iPhone/iPad Screen Not Responding to Touch – Reset All Settings. If the screen stops responding after you update a specific app, then simply reinstall or delete the applications that prevent your device from working properly. Step 2. To adjust 3D Touch Sensitivity in your iPhone, you can: Over-populated device memory could be another major factor your iPhone may respond late to touches. In this case, take off your gloves to check if the iPhone screen is responding after cleaning. Force Restart iPhone X, iPhone 8 and iPhone 8 Plus: Press shortly the Volume Up button. You can follow the easy steps described below to remove an unwanted/culprit app from your iPhone: If the general solutions fail to help you fix the issue, you can try the following advanced solutions: The first thing that you should and must do as soon as you detect that your iPhone is not behaving as expected is to power off and then power it back on. May 12,2020 • Filed to: Fix iPhone System • Proven solutions. Clean the touch screen and screen protector. Your iPhone screen may also become less responsive if its 3D Touch is not configured properly or has some issues. It is the right moment to adjust the responsiveness of your iOS screen. For software problems on your device, we have given the best methods … If your iPhone fails to detect your touches, putting it in DFU Mode and then restoring its iOS may rectify the problem. If you are encountering this situation, here's the solution you need to solve this problem. Step 1. There are many reason why the iPhone screen becomes unresponsive and one of the top reason is that the iPhone may have iOS related issue or there could be many programs running at the same time or the touch screen may be physically damaged and so on. Step 1. Therefore, it is recommended to verify and ensure that your iPhone has sufficient memory space by following the below steps. All Rights Reserved. Your iPhone 6 touch screen may stop working due to many reasons. Step 2. You can apply any of the above tips only if your iPhone screen is not responding to touch, not when you have your screen cracked. Switch off your iPhone/iPad > Remove any power sources. Don't panic. Launch iTunes if it wasn't initiated when you connected your iPhone to the PC. Do not expose it to extreme conditions such as direct sunlight and extreme temperatures. The first thing to do if your iPhone screen is not responding to touch should be to force restart the device. This way your iPhone will restart with all its settings reset. Remove any cases or screen protectors. Put iPhone 7 Plus or iPhone 7 In DFU Mode. Hold the Side button and wait for the Apple logo to appear. Here’re some of the probable causes when you find your iPhone screen not responding to touch: 1.Too many programs running at the same time causing memory issues; 2. If your screen is cracked or shattered If the screen is cracked or shattered on your iPhone. The touch screens work on detection and respond according to the interference in the flow of current that occurs when you touch a certain area. This guide will share you 7 useful tips to fix the iPhone/iPad screen not responding problem without effort, no matter what device you are keeping, iPhone X/8/7/6/5 or the latest iPhone XS (Max)/XR. It can be either a software problem or a hardware issue. Delete the potential problem apps and see if your touch screen can work fine. The first thing you do is determine the cause of your iPhone not responding to touch. Silent software and iOS updates often cause your device to become unresponsive, which you first notice by not being able to use touch commands. Since this is pretty easy to either deal with or rule out, it’s a good idea to give your device a thorough cleaning if a reboot didn’t do the trick. The screen not unlocking is an issue that is sometimes related to the touchscreen not working in a more general sense. If you use a cleaner, spray it on the cloth and wipe the screen gently. After five seconds, release the side button, but continue to hold the volume down button. Here are few simple steps you can try when your iPhone/iPad/iPod Touch screen becoming unresponsive. However, if none of the above solutions is helpful, you should rather look for technical assistance from Apple itself. If part of your screen doesn't respond, responds intermittently or responds even when it's not touched, contact Apple Support for your iPhone or iPad. Switch your iPhone off completely > Remove the battery if possible and remove all power sources. You can see your iPhone screen not responding also if the display is dirty or when you use it in a wet environment. Underneath the screen of your iPhone, there is a mesh of cables that are connected to a circuit plate, a.k.a. Product-related questions? If more than 80% of the memory is used, you should consider backing up some large files like videos, photographs, etc. iTunes error 40 usually appears when using iTunes to restore iPhone, however, the 11 ways listed in this tutorial can help you solve iPhone error 40 without hassle. Clean and dry up your fingers, as iPhone screen is not responding to wet fingers. Surround the device with a drying agent such as silica gel or a desiccant product. When this happens, most users rush to the nearest Apple Store only to find that the problem was not as frightening as it looked like. People Also Ask. Tap on the “X” sign in the app window > Tap on “Delete” in the pop-up message > Return to the App Store and re-download that app. and then removing them from your phone to free up some space. This is due to a failure in the logic board connection. It is a working solution when your iPhone or iPad screen is not responding and you are not sure what the cause for this is. Step 2. The first solution Tenorshare ReiBoot is the best choice for you. Do a Hard Reset It is a good idea to back up all your data and settings before you try to reset settings or before you delete an app. IIf your iPhone 6 touch screen not working, one of the solutions above should help you fix it. Thing we need to do is figure out why your iPhone fails to respond to your device its! 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